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COMPANY INFORMATION West Autos is a trading name of Maximus Ventures Ltd, a private limited company registered in Scotland. Company Number: SC836380 Registered Office: 126 Blackstoun Road, Paisley, Renfrewshire, Scotland, PA3 1EX Trading Address: 126 Blackstoun Road, Paisley, PA3 1EX Telephone: 0141 732 1159 Email: sales@westautos.co.uk Website: westautos.co.uk Maximus Ventures Ltd Trading as West Autos

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COMPLAINTS PROCEDURE We aim to deal with any concerns quickly, fairly and directly. If you are unhappy with any aspect of a vehicle, service or your experience with West Autos, please contact us in the first instance and give us the opportunity to investigate. Complaints can be submitted using the contact form above, by telephone on 0141 732 1159, or in writing to: West Autos Maximus Ventures Ltd 126 Blackstoun Road Paisley, PA3 1EX. Please include your name, contact details, vehicle registration where applicable, and details of your complaint. We will acknowledge your complaint and aim to reach a fair resolution as quickly as reasonably possible.

TERMS & CONDITIONS OF VEHICLE SALES 1. About Us West Autos is a trading name of Maximus Ventures Ltd. These Terms & Conditions apply to vehicles sold by West Autos to consumers. Our full company and contact information is displayed below. 2. Vehicle Descriptions We take reasonable care to ensure that vehicle descriptions, specifications, mileage, photographs and other information supplied by West Autos are accurate. Used vehicles will naturally show signs of age, mileage and previous use. Customers are encouraged to inspect and test drive a vehicle before purchase where possible. Any material defect known to us which affects the description of a vehicle will be disclosed where required. 3. Vehicle History & Documentation Where applicable, available vehicle documentation, MOT history and service history will be made available for inspection. The presence of service history, number of keys, accessories or other documentation will be stated where relevant and should not be assumed unless confirmed as part of the sale. 4. Prices Vehicle prices are stated in pounds sterling. The agreed purchase price and any separately agreed products or services will be recorded on the customer’s sales documentation. 5. Deposits Where a deposit is taken to reserve a vehicle, the amount and any conditions applying to that deposit will be explained and agreed before payment. A deposit does not remove or restrict any statutory rights a consumer may have. 6. Payment & Collection Full cleared payment must be received before a vehicle is released unless another arrangement has been expressly agreed by West Autos. Customers are responsible for ensuring that appropriate insurance and vehicle tax arrangements are in place before using a vehicle on a public road. 7. Part Exchange Where West Autos accepts a vehicle in part exchange, the customer must provide accurate information concerning its identity, mileage, condition, ownership and any outstanding finance. Any valuation may be subject to inspection and verification of the information supplied. 8. Warranties & Aftercare Where a warranty is supplied or purchased with a vehicle, the applicable warranty documentation will explain its duration, coverage, exclusions and claims procedure. A warranty is additional protection and does not replace or restrict a consumer’s statutory rights. Further information is available on our Warranty & Aftercare page. 9. Consumer Rights Vehicles supplied to consumers are sold subject to applicable UK consumer protection legislation, including the Consumer Rights Act 2015. Nothing contained in these Terms & Conditions, our warranty documentation, advertisements or sales documentation is intended to exclude or restrict rights that cannot lawfully be excluded or restricted. 10. Faults & Concerns If a customer believes that a vehicle has developed a fault or does not conform to the contract of sale, they should contact West Autos as soon as reasonably possible and allow us an appropriate opportunity to assess the matter. Any remedy will be considered in accordance with the circumstances and the customer’s applicable statutory rights. 11. Test Drives Test drives are subject to our approval and appropriate driving licence and insurance requirements. West Autos may refuse or restrict a test drive where reasonably necessary. 12. Vehicle Availability Vehicles remain subject to availability until a sale has been completed or the vehicle has otherwise been reserved under an agreed arrangement. 13. Data Protection Personal information provided to West Autos will be handled for legitimate business purposes, including enquiries, vehicle purchases and sales, customer service, legal and accounting obligations, and where applicable warranty administration. Personal information will be handled in accordance with applicable UK data-protection legislation. 14. Complaints Customers should contact West Autos directly if they have a complaint. Our complaints procedure and contact information are set out above. 15. Governing Law These Terms & Conditions are governed by the applicable laws of the United Kingdom. Nothing in these terms affects any mandatory rights or protections available to a consumer.

PRIVACY & DATA PROTECTION West Autos respects your privacy and is committed to protecting your personal information. West Autos is a trading name of Maximus Ventures Ltd (SC836380). Maximus Ventures Ltd is responsible for the personal information collected and used by West Autos. INFORMATION WE MAY COLLECT When you contact us, purchase or sell a vehicle, request a valuation, use our services or otherwise deal with West Autos, we may collect information including your: Name, address, telephone number and email address; vehicle registration, VIN, mileage and vehicle information; driving licence or identification details where reasonably required; payment and transaction information; correspondence and enquiry details; purchase, sale, part-exchange and warranty information; and other information reasonably necessary to provide the service you have requested or comply with our legal obligations. We only request information which is reasonably necessary for the relevant purpose. HOW WE USE YOUR INFORMATION We may use your personal information to respond to enquiries; arrange viewings and vehicle purchases or sales; provide valuations and part-exchange services; source vehicles; administer payments, collections and deliveries; provide warranty and aftercare support; maintain business, accounting and transaction records; prevent and detect fraud; resolve complaints; establish, exercise or defend legal claims; and comply with legal or regulatory requirements. Where you ask us to assist with services provided by another business, such as a warranty provider, vehicle specialist, delivery provider or independent finance provider or broker, relevant information may be shared where necessary to deal with your request. OUR LAWFUL BASIS Depending upon the circumstances, we process personal information because it is necessary to take steps at your request before entering into a contract or to perform a contract with you; because we are required to comply with a legal obligation; because it is necessary for our legitimate business interests and those interests do not override your rights; or, where required, because you have given your consent. Where processing is based upon consent, you may withdraw that consent at any time. These are the types of lawful bases the ICO requires businesses to identify in their privacy information. WHO WE MAY SHARE INFORMATION WITH We do not sell your personal information. Where reasonably necessary, information may be shared with organisations involved in providing or supporting a service you have requested, such as warranty providers, vehicle transport or delivery providers, professional vehicle specialists, independent finance providers or brokers selected or requested by you, payment and banking providers, professional advisers, insurers, IT/website service providers and government, regulatory, law-enforcement or other authorities where required by law. We only share information where there is an appropriate reason to do so. HOW LONG WE KEEP INFORMATION We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting, tax, warranty, dispute-resolution and record-keeping requirements. Different categories of information may therefore be retained for different periods. The ICO specifically requires privacy information to explain retention periods, or the criteria used to determine them. KEEPING YOUR INFORMATION SECURE We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. Access to personal information is limited to those who reasonably require it for legitimate business purposes. YOUR DATA PROTECTION RIGHTS Depending upon the circumstances, UK data-protection law may give you rights relating to your personal information, including the right to request access to your personal information; request correction of inaccurate information; request deletion in certain circumstances; request restriction of processing; object to certain processing; request transfer of information where applicable; and withdraw consent where processing relies upon consent. These rights are subject to the circumstances and exemptions provided by law. To exercise a data-protection right or ask a question about how your information is used, contact: West Autos / Maximus Ventures Ltd 126 Blackstoun Road Paisley, Renfrewshire PA3 1EX Telephone: 0141 732 1159 Email: sales@westautos.co.uk COMPLAINTS ABOUT PERSONAL INFORMATION If you have concerns about how we have handled your personal information, please contact us first so that we have an opportunity to investigate. You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK’s data-protection regulator. Information Commissioner's Office⁠ WEBSITE & COOKIES Our website may use cookies and similar technologies necessary for the operation, security and functionality of the website. Where cookies or similar technologies require consent, they should only be used in accordance with your cookie preferences. You can also control cookies through your browser settings. This paragraph doesn’t replace your Squarespace cookie banner. The ICO says visitors must be told about cookies, and cookies that aren’t covered by an applicable exemption need the appropriate consent/choice mechanism. CHANGES TO THIS NOTICE We may update this Privacy & Data Protection Notice where our services, legal obligations or use of personal information changes. The current version will be made available on our website. Last updated: October 2026